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Abstract Ocean Help Center

Product Support? Questions? Need to return something? We've got you! Find everything you need to install your Tesla & Rivian accessories in our help center.

Abstract Ocean Support

We have videos and guides for just about all the products we sell. Just scan the QR code on the product, or, visit our help center here.

I need help with an installation

Sorry to hear that. Please use the Track and Manage my Orders option in this chat window (just go back to the previous screen), and you'll be able to select the order and send us a message. If you issues is regarding shipping damage, please provide a photo in reply to the email you'll get, it'll help us resolve your issue faster!

I have an issue with my order

In the US, we offer free shipping for orders over $75, and free expedited shipping for orders over $125. 95%+ order ship within one business day. More details on this, and International shipping, here.

Tell me about Shipping

Generally speaking we're available during working hours (US Central Time). If we're not available, you'll be able to convert the chat into an email, and someone will get back to you within a day.

What are your live chat hours?

Thanks for your interest. We do have a program, you can see all the information here.

Do you have an affiliate program?

You'll see an option to change or cancel your order in the confirmation email, or on your account page here. Be quick though - we ship fast, so you only have 30 minutes to change your order before it moves into fulfilment.

I need to cancel or change an order

📦 Pick & Pack - this normally takes no more than 2 business days

🔙 What's your return and exchange policy?

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